Company: DIGITOPIA M1 LIMITED
ID number: 15303596
Address: 61 Bridge Street, Kington, HR5 3DJ, United Kingdom

WIXVPS is a leading provider of innovative web hosting and various Internet-related services, ensuring our subscribers, customers, and users have access to a vast range of public, private, commercial, and non-commercial information. We value the Internet as a platform for open discussion and information dissemination. Nevertheless, with divergent interests in play, WIXVPS reserves the authority to employ precautionary or remedial measures when necessary. In safeguarding these contrasting interests, we have formulated an Acceptable Use Policy ("AUP") that supplements and clarifies terms in each customer's service agreement. This policy aims to instruct customers on their rights and responsibilities when utilizing WIXVPS' services. Please note that the AUP may undergo periodic revisions as needed to ensure its efficiency.

A key aspect that distinguishes the Internet is its lack of ownership or control by any single entity. This characteristic fosters the Internet's openness and value. However, it also underscores the critical importance of the judgment and responsibility exercised by its users, both in accessing and disseminating information. While WIXVPS allows subscribers to access information on the Internet, it is essential to recognize that we cannot monitor, verify, guarantee, or endorse the accuracy and caliber of this information. Therefore, subscribers must exercise their own discretion when relying on Internet-acquired data, while also remaining aware that certain materials found online may contain explicit or offensive content. As WIXVPS cannot engage in Internet monitoring or censorship, nor does it intend to do so, we cannot bear responsibility for any harm suffered by subscribers due to inaccurate, inappropriate, offensive, or illegal communications on the Internet.

It is important for subscribers to acknowledge that WIXVPS neither reviews, edits, censors, nor assumes responsibility for any content created by its subscribers. When users share information on the Internet, they bear similar liabilities as authors engaging in copyright infringement, defamation, and other forms of harmful speech. Additionally, since the information disseminated through WIXVPS' network can reach a vast audience comprising both subscribers and non-subscribers, subscribers' online postings may have implications not only on other subscribers but also on the goodwill, business, reputation, and operations of WIXVPS.

For these reasons, subscribers violate WIXVPS policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Spamming: Transmitting unsolicited bulk and/or commercial information through the Internet has significant repercussions, not only by negatively affecting the perception of WIXVPS among consumers but also by potentially overwhelming and disrupting the network and services provided to WIXVPS' subscribers. Moreover, the operation of an open SMTP relay is strictly forbidden. In the event that a complaint is lodged, WIXVPS will conduct an investigation and promptly terminate the account responsible for the unauthorized spamming activity. A charge of $500 will be imposed on the individual initiating the spam, as a consequence of violating this policy. Furthermore, WIXVPS retains the right to pursue legal action against offenders. Should WIXVPS choose to pursue such legal recourse, a charge of $1.00 per email sent will be assessed.

Adult-Oriented Content: WIXVPS requires to be notified may you wish to provide adult content, whether it be images, video, games, audio or software. Your intent to do so must be stated prior to, or at the time of purchase. Failure to comply may result in your account being suspended/terminated without notice.

Obscene Speech or Materials: Using WIXVPS' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. WIXVPS is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network. Defamatory or Abusive Language: Using WIXVPS' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language

Forging of Headers: Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Legal or Unauthorized Access to Other Computers or Networks: Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking OR botting"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

The distribution of harmful elements such as Internet viruses, worms, Trojan horses, or engagement in other destructive activities is strictly forbidden. This includes the dissemination of information related to the creation and transmission of such malicious software. Additionally, engaging in activities such as pinging, flooding, mail bombing, denial of service attacks, or any actions that lead to the disruption or interference with the proper utilization of the network, connected networks, systems, services, or equipment are strictly prohibited. WIXVPS upholds a zero-tolerance policy towards these behavior patterns to ensure the optimal functioning and effectiveness of its services. Copyrighted Content: The improper or abusive utilization of content, which includes, but is not limited to, the fraudulent use of content or the violation of rights belonging to a third party (such as personality rights, copyrights, patents, brands, or other intellectual property rights).

Other legal Activities: Participating in activities that are determined to be illegal, including, but not limited to, advertising, transmitting, or otherwise providing access to ponzi schemes, pyramid schemes, fraudulently charging credit cards, and engaging in software piracy, is strictly prohibited.

At our company, we prioritize transparency and integrity in all aspects of our business operations, including our refund policy. We want to ensure that our customers are fully informed about our policies before making a purchase decision.

It's important to note that our company does not offer a Money Back Policy. Once a sale is completed, it is considered final and non-refundable. This decision is rooted in several factors, with one significant consideration being the utilization of third-party nodes, which are essential components of our service infrastructure and incur costs upon activation.

We understand that the absence of a refund policy may raise questions or concerns for some customers. However, it's crucial to emphasize that our Terms of Service explicitly state this policy, and by agreeing to these terms, customers acknowledge and accept that refunds will not be issued under any circumstances

While we recognize the importance of customer satisfaction and strive to provide excellent service, our commitment to maintaining operational efficiency and fairness to all customers necessitates this policy. We believe that clear communication and adherence to our Terms of Service are essential for fostering trust and accountability in our relationships with customers.

We encourage all prospective customers to carefully review our Terms of Service and reach out to our customer support team if they have any questions or require further clarification before making a purchase. We are here to assist and ensure that our customers have a positive experience with our company, even as we uphold our commitment to a no-refund policy.

We have the potential to gather personal identification information from Users through various means, which may include, but are not limited to, when Users explore our website, make a purchase, complete a form, and engage in other activities, services, features, or resources that we provide on our Site.

Account Creation: Upon creating an account, we will request certain details from you, including your name, email address, mailing address, phone number, and business name.

Payment Method: When you input your financial account information into your Account, that information is securely transmitted to our trusted third-party payment processor. We do not store your financial account information within our systems. However, we may have access to and retain Users' information through our third-party payment processor.

Communications: In the event that you reach out to us via email or support ticket, we may receive additional information that you voluntarily provide, such as your name, email address, phone number, and the content of the email or ticket, including any attachments.

Whenever Users engage with our Site, we have the capability to gather non-personal identification information. This information may encompass, but is not limited to, the Users' browser name, the type of computer and IP address they are using, as well as technical details about their means of connecting to our Site, such as the operating system and Internet service providers employed.

Definition of Cookies: Cookies are small files that are stored on your device when you visit a website. They enable the website to recognize the user and can be utilized to automatically collect information.

Types of Cookies:

1. Necessary Cookies: These cookies are indispensable for browsing our websites. They enable us to provide you with a shopping cart, track transactions, manage traffic, and distribute our content.

2. Functional Cookies: These cookies allow our website to remember your preferences while browsing, such as the currency displayed.

3. Performance Cookies: These cookies assist us in optimizing our websites by anonymously tracking network metrics.

Prior to utilizing wixvps.com (referred to as our "Site"), we kindly request that you carefully review our Terms of Service, Privacy Policy, Acceptable Usage Policy, and Service Level Agreement. By accessing or using the Services, you acknowledge and consent to abide by all the terms and conditions outlined in our aforementioned policies and agreements. It is important to note that if you do not agree to these terms and conditions, you will be unable to make use of the Servicesсф

All services offered by WIXVPS are intended for lawful purposes exclusively. It is strictly prohibited to transmit, store, or present any information, data, or material that violates federal, provincial, or city laws. This prohibition encompasses, but is not limited to, copyrighted material, material deemed threatening or obscene, and material protected by trade secret and other statutory regulations. By subscribing to our services, you agree to indemnify and hold WIXVPS harmless from any claims arising from the use of our services that may cause harm to you or any other party. It is strictly forbidden to create websites that promote illegal activities or contain content that may potentially harm the servers of WIXVPS or any other server on the Internet. Additionally, including links to such prohibited material is also strictly prohibited.

Examples of unacceptable content or links:
Hacker programs or archives
Hate speech related activities
Child, juvenile, animal pornography and all related activities
Copyrighted material (ex: movies, TV shows, books, pay-per-view TV, pictures, etc.)

IMPORTANT NOTICE: In the event that your account is discovered to contain or link to illicit activities as described in, but not limited to, these Terms of Service, WIXVPS retains the authority to terminate your account without any additional notification. Please note that if termination occurs due to a violation of these Terms of Service or as mandated by law enforcement agencies, no refunds will be provided for any prepaid terms.

It is important to highlight that the operation of IRC or IRC bots on our servers is currently not permitted.

Any endeavor to undermine or cause harm to a server or another customer of WIXVPS is strictly forbidden. As a valued customer, you bear the responsibility for all your accounts. In the event of a violation of the outlined Terms of Service, your account and all associated Services may be terminated without any further notice or refund.

We retain the right to decline, cancel, or suspend Services at our sole discretion if we determine that these terms have been breached. All sub-networks, distributed hosting sites, and dedicated servers affiliated with WIXVPS must adhere to the policies delineated in this Terms of Service agreement.

We offer the following subscription services:

1. Monthly Subscription:
- Monthly subscriptions provide users with access to a product or service for a period of one month.
- This option offers maximum flexibility, allowing subscribers to assess their usage on a monthly basis and decide whether to continue or cancel the subscription.
- It's ideal for those who prefer short-term commitments or want the freedom to adjust their subscription status frequently.
- Monthly subscriptions typically have higher monthly fees compared to longer-term options.

2. Quarterly Subscription:
- Quarterly subscriptions extend the subscription period to three months, providing a balance between flexibility and commitment.
- Subscribers pay for three months of access upfront, often at a slightly discounted rate compared to the monthly option.
- This option suits individuals who want to save money compared to monthly subscriptions but still maintain some flexibility in their commitment.

3. Semi-Annually Subscription:
- Semi-Annually subscriptions offer access to the product or service for a period of six months.
- Subscribers pay for six months of access upfront, usually at a more discounted rate compared to monthly or quarterly subscriptions.
- This option is ideal for individuals who are committed to using the service over a longer period but still prefer not to commit for an entire year

4. Annually Subscription:
- Annually subscriptions provide access for a full year, offering the most significant cost savings compared to shorter-term options.
- Subscribers pay for twelve months of access upfront, often at a significantly discounted rate per month compared to monthly, quarterly, or half-yearly subscriptions.
- This option is best suited for individuals who are confident in their long-term usage of the product or service and want to maximize their savings.

Upon the arrival of the Account Activation Date each month, WIXVPS will carry out one of the following actions:

(1) charge the client's credit card (if the client has provided such information);

or (2) send an invoice via email or regular mail, detailing the applicable Service Fees for the Services provided during the current month.

Invoices are generated 14 days prior to the original Account Activation Date, and it is required that payment be submitted to WIXVPS no later than the specified payment due date. Failure to make timely payments may result in the immediate termination of this agreement by WIXVPS. Unless a direct request is made to our Billing at least 48 hours before the payment due date, credit cards will be automatically billed.

The client holds the responsibility of ensuring that they possess sufficient funds to cover all transactions. In the event of payment failure, automated invoice reminders will continue to be sent. It is the customer's responsibility to provide an alternative payment method before the due date is reached.

Any late payments may lead to the suspension of the account or services. Invoices that remain unpaid before or on the due date will incur a late fee of 15% of the total outstanding amount stated on the invoice.

In order to ensure timely payment, invoices for active services are generated 14 days prior to their respective due dates. To maintain transparency, a warning e-mail will be dispatched if the due date passes without receiving payment and the invoice is not marked as PAID.

It is important to note that failure to make payment within 24 hours will result in an immediate suspension of your service. A notification regarding the suspension will be sent via e-mail.

Please be aware that WIXVPS cannot guarantee the recovery of your service after termination and cannot be held responsible for any loss of data, licensing rights, promotional prices or conditions, as well as any associated devices or secondary IP addresses following the termination of service.

Upon the receipt of a customer's initial paid order, WIXVPS has the authority to send an Order Verification email to ensure the authenticity of your account. To validate your account, we may require additional information. Until all the necessary information is provided and approved by our fraud verification team, we regret to inform you that no services or support can be rendered.