We currently accept Crypto Payments Bitcoin, Paypal and all major prepaid cards and debit cards payments.
You can choose your method of payment for each invoice.
Windows RDP servers are usually delivered between 1 to 3 business days from payment confirmation*. Some locations may take a little longer, please contact us for more information on the subject.
General and Storage VPS servers are delivered instantly to available locations upon payment confirmation. If your order for a General or Storage VPS goes into pending status after payment confirmation, please raise a ticket with an alternative location, as the initially selected location may not have been available. Orders that are pending will be delivered within 24 hours of payment confirmation. High Performance VPS servers, on the other hand, are not instantly provisioned and will be delivered within 24 hours.
All new customers must go through an initial, one-time verification process, or pay using a 3D secure credit card to bypass the verification system. Payments are only confirmed once this verification has been completed successfully.
Servers are delivered and renewed on a monthly basis by default. You may also opt for the following billing cycles with their respective rebates: Quarterly, Semi-annually, Annually
No All Sales are Final.
If you do not wish to renew your service, you must submit a cancellation request at least (14) days before the service's next due date
No, we do not offer cPanel anymore with Linux.
Yes.
All servers are unmanaged. We do not do any custom installations, Only windows installations will be provided by staff. but our support team will gladly advise you and make recommendations on any issue encountered in your installations. All network and hardware related issues, as well as billing, disputes, cancellation and reboot requests will however be handled promptly by our staff.
Geo-localization is a technology used to assign IP's to a server different than where the server physically is. Some of the specs you see on our dedicated server pages have this mention, indicating that the physical location of the server may differ from the one you are viewing. This allows us to offer more affordable options in areas where the prices would normally be considerably higher.
We are only offering unmanaged services on both our dedicated and rdp servers. Therefore, you are responsible to backup any important data on your server and are fully responsible regarding any configuration or changes made on the server.
We tolerate adult content as long as it remains legal. However, you should be aware of your server’s location’s laws if you plan on doing anything that can be considered as ‘gray-area’ hosting.
An email will be sent as a warning regarding problematic contents. This email will also include the appropriate steps to resolve the issue. If a server or customer is receiving too many DMCA abuses we reserve the right to suspend and / or terminate the affected service(s) without any notice.
We never access our client’s data without their consent.
Bandwidth costs and allocations vary greatly from one location to the next. Please contact our support team prior to purchasing a server to obtain prices for both overages and pre-commits.
Yes Contact Support
Custom plans may be discussed by contacting the support team.
Yes, We do Contact Us
95th percentile billing allows a customer to have a short (less than 36 hours, given a monthly billing period) burst in traffic without overage charges. 95th percentile means that 95% of the time, the usage is at or below the allowed amount. Conversely, 5% of the traffic may be bursting above this rate, and up to the limit of the port speed, without incurring any surcharges or capping.
This option is not available in all of our locations.
Because of the different network configurations and market localities, bandwidth is listed under one of three formats:
Metered traffic + port speed (ex: 10TB @ 100Mbps)
Unmetered traffic + port speed (ex: Unltd @ 1Gbps)
Bandwidth speed / port speed (ex: 10Mbps/100Mbps)
This option is not available in all of our locations.
VPS predetermined amount of allowed traffic. If overusage is detected you will be charged 0.50$ per GB invoice need to paid within 24 hours otherwise ur service will be suspend/terminated